Forrester Research

Analyst's Photo	Name and Title	Contact information
	Margo Visitacion Vice President

Research Coverage

Agile Methodologies, Portfolio Management & PMOs, Application Development, Application Development Processes & Tools, Quality Assurance, Project Portfolio Management, IT Management, Testing & Test Management

Research Focus

Margo is a vice president serving the Application Development & Program Management professional. She is a leading expert in the area of software testing, quality assurance, and Agile test methodologies. She has been with Forrester for more than seven years, during which time she has covered project and program management, project portfolio management, project-based organizations, integrated IT management, requirements management, quality assurance, and testing processes.

Previous Work Experience

Margo has 25 years of experience in IT, developing and implementing QA, and project management organizations. Most recently, she was global industry market manager of the public sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go to market strategy for Primavera's suite of products. As part of the industry management role, she was the track lead and oversaw content development for the public sector track at Primavera's annual conference, which is attended by approximately 3,000 clients. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as the Project Management Institute's program management and earned value conferences.

Margo was also an assistant vice president at BHC (Now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Additionally while at ADP, she was a senior client support analyst, managing the technical relationship of many of the company's regional retail firms.